Terms and Conditions

3LCOST – www.3lcost.com

Please read these Terms and Conditions carefully before using this website or placing any orders.

1. Definitions and Scope

1. The website www.3lcost.com (the “Website”) is owned and operated by Al-Opera General Trading & Contracting Company, a company duly registered in the State of Kuwait (hereinafter referred to as “3LCOST,” “we,” “us,” or “our”).

2. The term “User,” “Customer,” or “You” refers to any individual accessing, browsing, registering, or purchasing products or services through the Website.

3. These Terms and Conditions govern your access to and use of the Website, including all related pages, services, and transactions.

4. A legally binding contract shall be formed only once you submit an online purchase order and we issue an order confirmation via email, SMS, or other approved communication channels.

2. Amendments to the Terms

1. 3LCOST reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice.

2. Any amendments shall take effect immediately upon publication on the Website.

3. Your continued use of the Website constitutes acceptance of the updated Terms and Conditions.

3. Governing Law and Jurisdiction

1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Kuwait, without regard to conflict of law principles.

2. The courts of the State of Kuwait shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the use of the Website.

4. Accuracy of Information

1. You represent and warrant that all information provided during registration or checkout is true, accurate, complete, and up to date.

2. You are solely responsible for the accuracy of your personal and contact information.

3. 3LCOST shall not be liable for any loss, delay, or damage resulting from incorrect or incomplete information provided by you.

5. User Accounts and Registration

1. Certain features of the Website require the creation of a personal user account.

2. Accounts are personal, non-transferable, and may not be shared with any third party.

3. You are responsible for maintaining the confidentiality of your login credentials.

4. You agree to notify 3LCOST immediately of any unauthorized access or suspected misuse of your account.

6. Eligibility to Purchase

1. You must be at least 18 years of age to place an order through the Website.

2. You must provide:

   • A valid email address

   • A reachable mobile phone number

   • A delivery address within the State of Kuwait

3. All products sold through the Website are intended for personal, non-commercial use only, unless expressly agreed otherwise in writing.

7. Orders and Contract Formation

1. An order submitted through the Website constitutes an offer to purchase.

2. Orders may not be amended after confirmation unless approved by 3LCOST and may be subject to additional charges.

3. The sales contract is concluded only upon successful delivery of the products and receipt of full payment.

4. 3LCOST reserves the right to refuse or cancel any order prior to delivery, with a full refund of amounts paid.

8. Pricing

1. All prices are displayed in Kuwaiti Dinars (KWD) and include applicable taxes, if any.

2. Delivery and installation charges are excluded unless explicitly stated.

3. In the event of a pricing error, 3LCOST reserves the right to:

   • Correct the price and request reconfirmation, or

   • Cancel the order and issue a full refund

9. Payment

1. Payments are processed through approved electronic payment gateways, including KNET, Visa, and MasterCard.

2. Payment verification and authorization are handled by the respective payment gateway and issuing bank.

3. 3LCOST shall not be liable for losses resulting from fraud, cyberattacks, or unauthorized card use beyond its reasonable control.

10. Delivery and Transfer of Risk

1. Delivery is available within the State of Kuwait only.

2. Ownership and risk of loss transfer to you upon successful delivery and receipt at the specified address.

3. A signature from an adult (18+) is required upon delivery.

4. Failure to accept delivery may result in rescheduling fees or order cancellation in accordance with our delivery policy.

11. Product Images, Colors, and Specifications

1. Product images are for illustrative purposes only.

2. Actual colors and dimensions may vary due to screen settings or manufacturing tolerances.

3. You are responsible for reviewing product descriptions and ensuring suitability prior to purchase.

12. Product and Service Availability

1. All products are subject to availability.

2. If a product is unavailable after purchase, you will be notified and refunded in full.

3. 3LCOST reserves the right to suspend or discontinue any product or service at any time.

13. Intellectual Property

1. All content on the Website, including text, images, graphics, logos, and software, is protected by intellectual property laws and owned or licensed by 3LCOST.

2. No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent.

3. All trademarks and trade names displayed on the Website are the property of 3LCOST or their respective owners.

14. Liability and Indemnification

1. Use of the Website is at your own risk.

2. 3LCOST makes no warranties regarding uninterrupted or error-free operation of the Website.

3. To the maximum extent permitted by law, 3LCOST shall not be liable for:

   • Indirect or consequential losses

   • Loss of profits or business interruption

   • Delays caused by events beyond reasonable control

4. You agree to indemnify and hold harmless 3LCOST from any claims arising from your breach of these Terms.

15. Cancellation and Returns

1. Orders may be cancelled prior to dispatch.

2. Returns are subject to inspection and must comply with our return policy, including:

   • Original packaging

   • Unused and undamaged condition

   • Compliance with return timelines

3. Refunds shall be processed using the original payment method.

16. Promotions and Discount Coupons

1. Discount coupons may not be reused or partially redeemed.

2. Only one coupon may be applied per order.

3. 3LCOST reserves the right to exclude certain products or promotions from discounts without prior notice.

17. Cookies and Data Protection

1. The Website uses cookies to enhance user experience.

2. You may disable cookies through your browser settings.

3. 3LCOST is committed to safeguarding your personal data in accordance with applicable Kuwaiti laws.

18. General Provisions

1. If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force.

2. Failure to enforce any right shall not constitute a waiver.

3. Your use of the Website constitutes full acceptance of these Terms and Conditions.

Last Updated: 02 February 2026